
Return Policy
We offer a 30-day 100% satisfaction guarantee on all of the products we sell. If you are unhappy with any products you receive from Willis Joco Coffee, return the unused portion and we will resend replacement items or refund your money. All shipping charges are non-refundable.
For any equipment purchase: All returns and cancellations will be assessed return postage and a 15% restocking fee.
If you have ordered product and you refuse shipment you will be assesed at least $7.00 for return postage and restocking fee.
Please call us at 1800 733 476 with any questions.
Quality & Service
We take great care in selecting only the best high grown Arabicas green coffee beans which are then roasted to perfection
and skilfully blended to recipes unique to Wills Joco Coffee.
We guarantee the quality, presentation and consistency of supply of our 100% Arabica coffees, direct from our factory.
Everyone at Willis Joco Coffee has a passion for what we do. It's our pleasure and privilege to create top quality products.
We believe in good old fashioned service. It's one of the reasons Willis Joco Coffee set the standards in coffee quality,
coffee freshness, presentation and service.
POS Machines:
1. Willis Joco Coffee may withdraw this offer at anytime.
2. May not be free to all cafes (Cafes must be approved)
FREE COFFEE IF YOU SIGN UP A CAFE DEAL
1. Only includes cafe expresso, brazilian and italian blend.
2. Only recieve 1 kg bag, no smalls or doing smaller bags to add up to 1kg
3. Choose only one blend, can change blend each month.
4. Delivery is payable by the reciever of the coffee each month
5. If the cafe you recommends stops using our product, the free coffee will stop to you
6. Must be a Cafe that buys 7 Bags of coffee per week to qualify for this deal.
200 CUPS OF COFFEE FREE WITH EVERY MACHINE PURCHASE
1. Machine value must be over $1000 in value to qualify
2. Only includes cafe expresso, brazilian and italian blend
3. Delivery only in 1 kg bags.
4. Coffee delivery in one delivery.
Price Guarantee
We are the largest and most respected Internet retailer of espresso
machines. That means we have put our customers first and they have
rewarded us with their business. Certainly the best service is important,
but we understand that price is part of the package. If you happen to
find the product you want at a better price, but would rather buy from
Willis Joco Coffee just call us. We would be honored to price match
and have you as a customer.
Price matches must be for identical items. Items must be in stock.
No "gift with purchase" items will be included. Shipping may apply.
Price to be matched must be a price posted on a Australian website of a
manufacturer authorized dealer. Price match must be completed
at the time of purchase!
[Willis Joco Coffee reserves the right to decline a price match at their discretion.]
We offer you the BEST DEAL,
the BEST SERVICE and SALES SUPPORT!
Nobody knows these products like us!